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Technical Glitches Still persist on I-T Portal

A month after its launch and two weeks after the finance minister reviewed its functioning technical glitches continue to mar the functioning of the new income tax portal as certain key utilities like e-proceedings and digital signature certificate are not yet functional, say chartered accountants.

Also, some overseas firms have been facing problems in logging in to portal, they said.

The new income tax portal ‘www.incometax.gov.in’ had a bumpy start from the day of its launch on June 7 as it continued to face tech glitches, which prompted Finance Minister Nirmala Sitharaman to call a meeting on June 22 with officials of Infosys which has developed the new website.

Infosys in 2019 was awarded a contract to develop the next- generation income tax filing system to reduce processing time for returns from 63 days to one day and expedite refunds. S-ET

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